Boston

Why your donation matters more than ever this Giving Tuesday

Circle of Hope logo with white Giving Tuesday heart in center

After a year like this one, it can be easy to start feeling helpless in the face of overwhelming need. Will my $25 really help? Can I make a difference when the need is so deep? Does my contribution really matter?

The answer is a resounding “yes.” Now, more than ever, your generosity this Giving Tuesday has the power to transform lives.

The family shelter system in Massachusetts is exceeding capacity for the first time in the 40 years since MA became a “right-to-shelter” state for families experiencing homelessness. With astronomical housing prices and stagnant wages, thousands of families are struggling to get by. 4,000 children in Boston Public Schools alone experience homelessness every year and are at greater risk of chronic absenteeism due to housing instability and clothing and hygiene insecurity. Up to 17% of public college students in MA experience homelessness in a given year.

Thousands of migrant families are arriving in Massachusetts with only the clothes they are wearing, unprepared for the looming New England winter. Unable to obtain work visas, these families literally have no way to provide their children with winter hats, mittens, and coats. Many of these families are medically fragile; all are traumatized. They need hygiene products for health and dignity. Their babies need porta-cribs to sleep safely, whether they are in shelter or a temporary intake facility or overflow site like a convention center, college dorm, or office building. Without seasonally appropriate clothing, hygiene essentials, bedding, and towels, these families are at greater risk of ongoing health complications and compounded trauma.

Circle of Hope’s partner shelters and programs are seeing an increase in need across the board. Several partner programs are reporting a marked increase in the number of heavily pregnant women arriving in shelter with nothing for themselves or their babies. One partner family shelter had six births in September alone. Many of our partner programs are also seeing an increase in the number of older adults - particularly recent widows - seeking services. For the first time ever, we are regularly receiving requests for incontinence products like Depends. We are working diligently to meet the unique needs of each client we serve.

So this year, Circle of Hope needs your help more than ever to keep up with the growing humanitarian crisis in Massachusetts. Your donation puts gloves on the hands of a child waiting for the school bus, warm jammies on a newborn baby in shelter, well-fitting maternity clothes on an expectant mom who has been re-wearing the same sweats her whole pregnancy, menstrual products in the backpack of a teen who might otherwise miss school during her period, and clean socks and waterproof boots on the feet of a medically compromised man who spends his days outside while shelters are closed.

Every single dollar donated is a message of hope, support, and love for someone going through something as isolating and traumatic as homelessness. While we may not solve clothing and hygiene insecurity for everyone this Giving Tuesday, your gift has the power to make all the difference to an individual or family in Boston, letting them know that someone saw them in a moment of deep need and reached out a hand to help. Your compassion will change someone’s life.

Many Ways to Help

The results of the 2023 Boston Homeless Census were released in June and reiterated that homelessness is increasing in Boston and across Massachusetts. Your support will be more vital than ever when Circle of Hope resumes donation drop-offs in September and we transition into the colder months. The families we serve rely on Circle of Hope for warm clothing, outerwear, and hygiene essentials to keep themselves and their children safe. In addition to donating your gently used clothing, there are many ways to support the children and adults we serve:

Do Some Back To School Shopping. Shopping for new clothing for your kiddos? Consider buying an extra outfit for a child experiencing homelessness. When our donation center re-opens in September, we will begin sending back-to-school clothing to our partner family shelters right away so children can attend school comfortably.

Run A Collection Drive. Collect new socks, underwear, hygiene essentials, or other donations for Circle of Hope. View our Collection Drive Guide for help getting started.

Assemble Donation Kits. Together with your colleagues, church members, or community group, assemble Welcome Baby BagsDignity BagsPeriod PouchesGet Set packages, or Emergency Clothing Kits for Circle of Hope.

Join Our Go-To Crew. Sign up for the Go-To Crew to receive email alerts about our urgent donation needs.

Spread the Word. Follow Circle of Hope on FacebookInstagramLinkedin, and Twitter and help spread the word about our mission. Engaging on social media and sharing our posts go a long way!

Donate. Your gift to Circle of Hope enables our team to spring into action whenever a need arises. Donate online.

Supporting Mental Health By Increasing Clothing and Hygiene Access

Square teal graphic with the words "You are more than enough."

Nearly 80% of the people Circle of Hope serves struggle with a mental health disorder like anxiety, depression, schizophrenia, or substance use disorder, and the trauma of homelessness can exacerbate these conditions. Together with our network of community partners, Circle of Hope provides access to clothing and hygiene essentials, reducing the health inequities faced by people who are homeless.

FILLING GAPS IN SERVICES. Circle of Hope strategically partners with shelters, health centers, schools, and community programs where our donations are deeply needed and will fill a gap in wraparound services. Many of our partner programs provide trauma informed mental health services, case management, or social support programs, helping meet the specific mental healthcare needs of people experiencing homelessness. These programs rely on Circle of Hope to meet the basic clothing and hygiene needs of their patients, shelter guests and clients. The clothing and other essentials we provide give healthcare providers the opportunity to connect and establish a trusting rapport with patients.

Having basic needs like underwear, socks, shoes on hand that our patients need every day makes our jobs in case management easier. We know we can have something to offer our patients to engage them in care, build trust, make a tough day a little easier, and show that we are here to help.”

-Elyse Dalal-Asfha, Director of Case Management, BHCHP

REDUCING BARRIERS TO ACCESS AND PARTICIPATION. In order to access healthcare and other services, travel to and from school, work, and appointments, and go about their daily lives, the people we serve first need clean underwear, socks, seasonally appropriate clothing, a toothbrush and toothpaste, and other essentials. Families in our partner domestic violence shelters who fled abusive households wearing only pajamas literally cannot leave shelter until they get a new set of clothing. Basic necessities from Circle of Hope enable our clients to access essential services and participate fully and confidently in school, work, and daily life.

IMPROVING PHYSICAL HEALTH. Physical and mental health are directly linked and so many of the people we serve struggle with both. With feedback from our partner programs, we provide the exact items our clients need to maintain good overall health. Continuous communications with partners allows Circle of Hope to provide the exact clothing and hygiene items each client needs for health and dignity. For example, we provide new, white socks for all patients at Boston Healthcare for the Homeless to keep wounds clean and free of dye, which is especially important given the high incidence of diabetes and foot infections.

“These items make a difference, bringing comfort, dignity, and seasonal warmth. Your donated items are truly priceless and life-saving.”

-Clinician, Boston Health Care for the Homeless Program

We support menstrual health and hygiene and help reduce the risk of infections by providing our clients with period products and new underwear. The toothpaste and toothbrushes we provide support the oral health of people experiencing homelessness who are more susceptible to periodontal diseases. The college students we serve rely on Circle of Hope for sheets and blankets so they can get adequate sleep for mental and physical health. 

“The sleepless nights made it difficult to focus in classes, but I couldn’t afford bedding.”

-UMass Boston student who received a Get Set package from Circle of Hope

CREATING COMMUNITY. Our partners and clients tell us Circle of Hope’s donations also play a vital role in building a sense of community and belonging. One Circle of Hope client described joining together with the other mothers in the common area of Project Hope Family Shelter to open bags of clothing from Circle of Hope.

“Donations that night helped me and the other mothers and children come together. That night was special because I had not been there long and some of the other families and I hadn’t really spent time together but we did on that night. That night Circle of Hope shattered cultural boundaries and brought us together… and we bonded…and it felt good. Some long-time relationships were created that night.”

-Camille, Former Project Hope Resident

Mark Goldschmidt, Resiliency for Life Program Coordinator at Framingham High School, shared that many of his students have gone through tremendous hardships and trauma. Receiving new clothing and hygiene essentials from Circle of Hope reaffirms their sense of community and faith in others.

“For these same students to get the clothes and toiletries that they desperately need while also experiencing kindness and generosity towards strangers restores some of their faith in humanity and in their sense of control over their own future.”

-Mark Goldschmidt, Resiliency for Life Program Coordinator, Framingham High School

We are proud to support the mental and physical health of thousands of children and adults experiencing homelessness in Boston and MetroWest every year. 

February 2023 News from Circle of Hope

Since January, our team has answered a record-breaking number of emergency requests. We answered an urgent call from Boston Health Care for the Homeless Program within 4 hours, sending winter coats, fleece layers, hats, and gloves to protect 150 patients from the arctic air blast in Boston’s cold emergency. Read more February 2023 news from Circle of Hope.

Circle of Hope's Emergency Response to Life-Threatening Temperatures

Mayor Michelle Wu declared a “cold emergency” for Boston from Friday, February 3 through Saturday, February 4. The wind chill this weekend is predicted to drop as low as -27 degrees Fahrenheit. These frigid temperatures put everyone at risk, but can be especially life-threatening for people experiencing homelessness.

Late in the afternoon on Thursday, February 2, Circle of Hope received an urgent call for coats from Boston Health Care for the Homeless Program (BHCHP). They were very worried about their patients as the coldest days approached.

The Circle of Hope team had left for the day, but knowing the urgency of this request, Director of Operations Jody Barnet jumped into her car and drove directly back to Circle of Hope with her daughter. Together, the two filled bags with 150 brand new winter coats, hats, thermals, gloves, and blankets. Shortly after, BHCHP Director of Development Linda O’Connor picked up the winter essentials and immediately begin giving them to patients in deepest need. Linda wrote:

“I can’t thank you and the COH team enough for coming to our rescue tonight! You won’t believe this, but when I saw the big beautiful bags near the back door with the “light on” just waiting to be picked up, I got choked up. For you and the volunteers to pull this amazing donation together means the world to us, and especially to our patients.”

Circle of Hope responds to all emergency requests within 24-48 hours, but this was our fastest yet, taking just a few hours. We were prepared to spring into action to respond to this crisis because of our generous and compassionate donors. We would like to extend our deepest gratitude to the companies, community groups, families, and individuals who have donated warm coats and accessories this winter. Your generosity is protecting the lives of more than 150 our most vulnerable neighbors experiencing homelessness during these extreme temperatures.

Meeting the Growing Needs of Families in Crisis

About Family Homelessness. Since Circle of Hope’s inception in 2008, family homelessness has risen faster in Massachusetts than nearly any other state. More than 3,000 families are homeless statewide. Many of Circle of Hope’s partner family shelters are at capacity, with more new families seeking help every week. 

The state’s high rate of family homelessness is due in large part to the high cost of housing and stagnant wages. Massachusetts is the third most expensive state for renters; to afford a two-bedroom apartment, one needs to earn an hourly wage of $33.81. The minimum wage in Massachusetts is currently $14.25. Massachusetts also has the most expensive childcare in the country, making it even more difficult for low-income families with young children to get by. The average family experiencing homelessness in MA includes a single mother with two young kids. And people of color experience homelessness at disproportionate rates due to a long history of housing discrimination and systemic racism.

Families experiencing homelessness in MA are housed in four types of emergency shelter: congregate shelters, scattered site shelters, co-shelters, and hotels/motels. Most of Circle of Hope’s partner shelters are congregate emergency shelters, which house multiple individuals or families in one building. In 2022, we also began serving families in scattered site shelters, a type of emergency shelter consisting of individual apartment units where families live temporarily. Families stay in shelter for six months to a year, on average.

Our Growth. Over the past 14 years, Circle of Hope has grown to keep pace with the increase in family homelessness. As Boston family shelters overflowed in 2016, we expanded into MetroWest to continue serving families who were being relocated to suburban shelters. We partnered with Clinton House Family Shelter and Pearl Street Family Shelter, both operated by South Middlesex Opportunity Council (SMOC), to serve 20 families experiencing homelessness at a time. In 2022, our SMOC partnership grew when we began serving another 120 families in scattered site shelters throughout MetroWest. No other organization or agency is meeting their most basic needs for vital clothing, hygiene supplies and other health necessities.

This year, we expanded our Emergency Response Program to meet the increasing needs of families in immediate crisis. With a full stock of emergency clothing kits, packaged by size and gender identity, we stand ready to answer every urgent call for help from our partner programs. Already this fall, Circle of Hope responded to multiple requests to help families with urgent, time-sensitive needs, including a pregnant mom at Pearl Street Family Shelter with her infant and toddler sons, a mother and five children at Bowdoin Street Health Center who lost their home in a fire, and seven women in SMOC scattered site shelters with high-risk pregnancies.

Your Impact. Last year, you helped provide seasonally appropriate clothing, shoes, linens, and hygiene essentials to nearly 25,000 people, including 3,400 children and 1,100 infants. You shared warmth, protected dignity, and improved health for thousands of people experiencing homelessness. You helped new moms recover and confidently care for their newborns during the fragile postpartum period. You gave babies experiencing homelessness a safe place to sleep in shelter. You gave parents the essentials they needed to keep their children safe and healthy throughout the school day and helped kids get the education they deserve. You gave newly arrived families the coats and accessories they needed to face their first New England winter.


Please donate to our Annual Campaign to help us continue answering every urgent call for help. We can’t thank you enough for your support.

Your Gift Helps Families in Crisis

Two photos. On the left, a girl in a pink coat smiles on a playground. On the right, a newborn baby lays in his mother's arms in a hospital bed.

Dear Friends,

Family homelessness is on the rise in Massachusetts and many family shelters Circle of Hope serves are beyond capacity.

This year, we expanded our Emergency Response Program to meet the increasing needs of families in crisis. We also launched a new pilot partnership with Framingham High School to help students experiencing homelessness and began serving families in scattered site shelters across MetroWest.

Your generosity made it possible for us to help more people than ever before.

When a high school student and his mother narrowly escaped a house fire, you helped them recover by replacing their lost clothing and shoes. You gave a 22-year-old woman the clothing and hygiene essentials she needed to care for her three younger siblings. You provided warm clothing and coats to 35 families facing their first New England winter. You supported the physical and mental health of a grandmother and her six grandchildren by providing clothing in the correct sizes for the entire family.

Together, we can continue answering every urgent call for help. Please donate by December 31, 2022 to help thousands of families and individuals stay warm, healthy, and safe this year. Your gift will comfort someone experiencing trauma right now.

Thank you for your generous support!

Most gratefully,

Barbara Waterhouse

Founder, Executive Director

A Transformative Gift to Circle of Hope

Two men and two women in cocktail attire stand together under an event tent

It is with profound gratitude that we announce Circle of Hope received an extraordinarily generous donation from Suzanne and Robert Nethercote in August. The largest donation in Circle of Hope’s 14-year history, the Nethercotes’ gift will support and amplify Circle of Hope’s mission-specific immediate needs and help thousands of children and adults experiencing homelessness in Boston and MetroWest.

Sue and Bob are longtime supporters of Circle of Hope. Deeply motivated to help others, the Nethercotes and their family are also generous with their time. Their daughter Sarah Nethercote Escobedo Hart is the Director of Development at Beth Israel Deaconess Medical Center and has served on the Circle of Hope Board of Directors since 2016. Sarah and Sue have partnered together on a number of occasions to help Circle of Hope. One memorable year for our annual fundraising event, Sue put her interior design skills to work and decorated a mermaid themed girls room to benefit Circle of Hope’s mission. When a 2019 fire destroyed a building in Boston, Sue and Sarah (pictured) sorted clothing at COH for the displaced families and made an emergency delivery immediately after the fire. 

“My parents have devoted their lives to helping underserved and displaced populations," Sarah said. "Nothing brings them more satisfaction than supporting these most vulnerable families. I am so proud of their extraordinary generosity and delighted that Circle of Hope will be able to continue fulfilling their mission.”

“On behalf of the entire Circle of Hope team and the people we serve, I give my heartfelt thanks to Sue and Bob Nethercote for their transformative gift to Circle of Hope,” said COH Executive Director Barbara Waterhouse. “With this gift, the Nethercotes will impact the lives of thousands of vulnerable families and individuals in need of help and hope.”

Welcoming Circle of Hope's New Board Member

We are excited to introduce Circle of Hope's new Board of Directors Member, Mariette Bien-Aime Ayala, PhD!

Dr. Ayala is Director of Urban and Off-Campus Support Services (U-Access) at the University of Massachusetts (UMass) Boston. She completed her MA in Student Affairs and Higher Education at Indiana University of Pennsylvania in 2013 and her PhD in Urban Education, Leadership and Policy at the University of Massachusetts Boston in 2019. She was born in Boston and has close ties to her family in Haiti. She enjoys working as an advocate for underrepresented youth in her community.

Dr. Ayala has been integral to the success of Circle of Hope's partnership with UMass Boston. As director of U-Access, she facilitates support for college students experiencing homelessness and housing insecurity and distributes COH donations to those in deepest need of our help. We are excited to welcome her to the COH Board of Directors, where her policy expertise, nonprofit board experience, and unique perspective as a COH partner will inform operations and amplify our mission helping students and families experiencing homelessness.